This is a temporary contractor opportunity at Novartis 

Novartis touches the lives of a tenth of the world’s population. Every role here, regardless of contract type, makes an impact on human life! 

 Novartis partners with external managed service provider Magnit Global to offer engaging temporary contractor opportunities like this, to those who are looking for flexibility in their career while looking to gain new skills and experiences providing services to an inclusive global medicines company. Click here to learn more about Magnit.

 Ready to work with/through Magnit at Novartis? Please read on…

We are seeking an experienced Customer Service professional to support the Commercial stream (SAP SD) of the Lean Digital Core (LDC) program. This role is supporting the new SAP module and associated processes are validated from a business perspective and meet operational readiness for go-live in January 2026.

Major Accountabilities:

• Support the coordination and execution of User Acceptance Testing (UAT) activities for the Customer Service (Commercial) function.
• Collaborate with global and local stakeholders to define and validate test scenarios, scripts, and acceptance criteria.
• Validate SAP system functionality against business requirements, including integration points with SCM and Finance.
• Identify, document, and escalate defects or gaps in functionality, and support resolution tracking.
• Support / represent Customer Service in daily UAT stand-ups and defect triage meetings.

Requirements:

• Strong knowledge and background on SAP and IT // Could be someone who worked several years for and on SAP
• Experienced admin professional; hands-on mindset.
• English fluent /native - German nice to have

Workload: 80-100% 
Role type: Onsite
Contract: 6 months
Required start date: 18 August 2025
Reason: Maternity Cover

Why Novartis: 
Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?

EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accommodation: 
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Magnit at directsourceproteam@prounlimited.com.